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Medical Assistant - Central Triage
Location: Olympia, WA
Start Date: 03-23-2026
End Date: 06-22-2026
Contract Type: Travel Contract
Shift Type: Monday-Friday, 8:00 AM - 4:30 PM (Day shift), 5x8
Hours per Week: 40
Candidate Pay Rate: $34 per hour
About United Health Care Staffing
At United Health Care Staffing (UHC Staffing), we believe healthcare staffing should be more than just finding a job. We are here to connect amazing professionals with opportunities that make their careers exciting, rewarding, and meaningful. With us, you're not just signing up for a contract you are joining a team that's got your back, answers your calls, and maybe even cracks a joke or two to brighten your day. Think of us as the travel buddy who handles the logistics while you focus on what you do best helping people heal.
Roles & Responsibilities
- Triage incoming patient phone calls and MyChart messages, addressing concerns promptly and compassionately
- Use Epic to manage the in-basket, document encounters clearly, and track follow-up actions
- Perform thorough, objective documentation of patient history, medications, allergies, and call outcomes
- Coordinate pharmacy refill requests, insurance verification, and authorization form processing
- Initiate follow-up phone calls to ensure patient questions are resolved and care plans are clear
- Communicate professionally with patients, families, and clinical coworkers to support continuity of care
- Float within your scope as needed to support clinic needs while maintaining quality and safety
Qualifications
- MA-R required (pending MA-R accepted); MA-C preferred — current credential required or pending as noted
- BLS certification required
- Previous experience with Epic and in-basket management / call intake required
- Familiarity with healthcare terminology and adult outpatient clinic workflows
- Strong verbal and written communication skills and the ability to document thoroughly
- Reliable transportation and local candidates only (locals required)
Education
- MA-R required (Medical Assistant — Registered) or MA-C preferred
- BLS certification required
- Pending MA-R or MA-C accepted per job posting
Knowledge & Skills
- Proficient with Epic charting and in-basket workflows
- Skilled in telephone triage and patient communication
- Experience with documentation best practices and objective charting
- Comfortable handling pharmacy refill requests, insurance verification, and authorization forms
- Knowledge of adult outpatient clinic operations, including cardiology and primary care specialties
- Ability to manage multiple tasks, prioritize follow-up, and collaborate with the care team
Benefits
- A supportive team that values YOU — friendly coworkers and clear communication
- Paid orientation (40 hours) to set you up for success
- Licensure assistance & reimbursement for required certifications
- Travel reimbursement and assistance for eligible clinicians
- Referral bonus program to reward you for recommending great teammates
- Paid time off to recharge and maintain your work-life balance
- Professional development opportunities and training in Epic
- A respectful workplace focused on patient-centered care
Travel Perks: Explore Olympia, WA
Explore Olympia’s charming downtown and the Washington State Capitol Campus — take a stroll along Percival Landing Boardwalk, visit the hands-on Hands On Children’s Museum or the Washington State History Museum, and enjoy the Olympia Farmers Market. Nature lovers will appreciate nearby Nisqually National Wildlife Refuge for birdwatching and easy trails; for bigger adventures, Mt. Rainier and the scenic beaches of the South Puget Sound are within day-trip distance. Plenty of local coffee shops, breweries, and waterfront parks make after-work relaxation a breeze.
Apply Now
Ready to start your next adventure as a Medical Assistant - Central Triage? Let's get you moving forward!
Send your resume to [email protected] or call us at 408-441-9200 today.
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