Location: Marietta, Ohio

Shift Type: Day Shift (AM), 8 hours per day, 5 days per week (40 hours per week)

Hours per Week: 40

Candidate Pay Rate: $25 - $25 per hour

About United Health Care Staffing

At United Health Care Staffing (UHC Staffing), we believe healthcare staffing should be more than just finding a job. We are here to connect amazing professionals with opportunities that make their careers exciting, rewarding, and meaningful. With us, you're not just signing up for a contract you are joining a team that's got your back, answers your calls, and maybe even cracks a joke or two to brighten your day. Think of us as the travel buddy who handles the logistics while you focus on what you do best helping people heal.

Roles & Responsibilities

• Greet and welcome patients with warmth and professionalism to create a positive first impression
• Answer and manage incoming phone calls promptly and courteously to support patient needs
• Schedule, confirm, and maintain appointment books accurately to keep clinic flow smooth
• Register patients and maintain accurate records from check-in through check-out
• Post charges and payments to patient accounts and assist patients with financial arrangements
• Follow up on cancellations and no-shows to help optimize appointment availability
• Check and manage voicemail daily and respond to patient questions per company policy
• Keep the front office and waiting area clean, organized, and welcoming; support administrative tasks as needed

Qualifications

• High School Diploma or GED (required)
• Prior experience answering phones in a professional setting (required)
• Exceptional customer service and communication skills (required)
• Experience in a dental, medical, or healthcare office (preferred)
• Knowledge of HMO/PPO insurance plans (preferred)
• Comfortable handling posting of payments and assisting with treatment plan coordination

Education

• High School Diploma or GED required

Knowledge & Skills

• Strong customer service and interpersonal communication
• Phone management and voicemail handling
• Appointment scheduling and confirmation best practices
• Accurate patient registration and record keeping
• Basic knowledge of insurance plan types and patient account processes
• Organizational skills and ability to support front office operations

Benefits

• Medical, dental & vision coverage to keep you healthy
• 401K retirement savings plan to help you plan ahead
• Paid time off so you can recharge and come back refreshed
• Life insurance for peace of mind
• Professional development and training opportunities to grow your skills
• Referral bonus program to reward you for helping us find great teammates
• A supportive team that values YOU and your contributions
• Stable permanent position with consistent daytime hours

Hashtags

#PatientServicesRepresentativeJobs #MariettaOHJobs #HealthcareJobs #UHCCareers #PatientAccessJobs #FrontDeskJobs #MedicalReceptionist #CustomerServiceJobs #DentalOfficeJobs #HiringNow