Location: Petoskey, MI

Start Date: 12-01-2026

End Date: 03-02-2027

Contract Type: Travel Contract

Shift Type: Day shift: 8-hour days, 40 hours/week guaranteed; exact start/end times and scheduled days set by the facility

Hours per Week: 40

Candidate Pay Rate: $21 per hour

About United Health Care Staffing

At United Health Care Staffing (UHC Staffing), we believe healthcare staffing should be more than just finding a job. We are here to connect amazing professionals with opportunities that make their careers exciting, rewarding, and meaningful. With us, you're not just signing up for a contract you are joining a team that's got your back, answers your calls, and maybe even cracks a joke or two to brighten your day. Think of us as the travel buddy who handles the logistics while you focus on what you do best helping people heal.

Roles & Responsibilities

• Greet patients and visitors warmly and manage efficient patient check-in and check-out
• Comfort anxious patients and answer general inquiries about services and procedures
• Schedule, confirm, and reschedule appointments using Cerner to optimize provider schedules
• Obtain, record, and update patient demographic, personal, and financial information with strict HIPAA compliance
• Verify insurance coverage, assist with insurance claims processing, and support basic patient billing tasks
• Answer and route calls on multi-line phone systems and coordinate messages between patients and clinical staff
• Maintain organized records, perform filing/scanning, manage incoming/outgoing mail, and monitor office/medical supplies

Qualifications

• Minimum 2 years of receptionist experience (required)
• Cerner experience (required)
• High school diploma or equivalent (required); additional medical office training is a plus
• Familiarity with insurance verification and basic billing processes
• Strong customer service skills and experience with multi-line phone systems
• Knowledge of HIPAA and patient privacy best practices
• Experience in an ambulatory healthcare or medical office setting preferred

Education

• High school diploma or GED required; additional coursework or certification in medical office administration is a plus

Knowledge & Skills

• Proficient with Cerner and Electronic Health Record (EHR) systems
• Scheduling and calendar management to keep the office running smoothly
• Patient check-in/check-out procedures and front desk workflow
• Insurance verification and basic billing knowledge
• HIPAA compliance and maintaining patient confidentiality
• Multi-line phone operation and professional phone etiquette
• Records management, accuracy, and attention to detail
• Clear, compassionate communication with patients and clinical teams

Benefits

• A supportive team that values YOU — friendly coworkers and a collaborative culture
• Medical, Dental & Vision coverage to keep you healthy
• Paid Time Off to recharge and come back refreshed
• Career development and on-the-job training — grow your skills (Cerner experience is valued!)
• Licensure assistance & reimbursement where applicable
• Travel reimbursement and housing support for travelers (details set by the facility)
• Life insurance and retirement savings options
• Referral bonus program — bring a friend and celebrate together

Travel Perks: Explore Petoskey, MI

Petoskey sits on beautiful Little Traverse Bay — enjoy sandy beaches at Petoskey State Park, scenic waterfront walks, and boating in the summer. Stroll the charming Gaslight District with its boutiques, galleries and local cafés. Outdoor lovers will enjoy nearby hiking at Thorne Swift Nature Preserve, fishing, and golfing. In winter you’re a short drive from Boyne Highlands and other ski areas. Don’t miss day trips to Harbor Springs or the iconic Mackinac Island for a relaxing weekend getaway.

Hashtags

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