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Patient Services Representative (PSR) – UHC Staffing

Patient Services Representative (PSR)

Location: Boston, Massachusetts

Start Date: 08-18-2026

Contract Type: Per-Diem

Shift Type: Per Diem (as needed), 10.5-hour shifts

Hours per Week: 40

Candidate Pay Rate: $23 per hour

About United Health Care Staffing

At United Health Care Staffing (UHC Staffing), we believe healthcare staffing should be more than just finding a job. We are here to connect amazing professionals with opportunities that make their careers exciting, rewarding, and meaningful. With us, you're not just signing up for a contract you are joining a team that's got your back, answers your calls, and maybe even cracks a joke or two to brighten your day. Think of us as the travel buddy who handles the logistics while you focus on what you do best helping people heal.

Roles & Responsibilities

  • Greet and welcome patients and families with warmth and professionalism
  • Manage patient registration, check-in, and check-out processes efficiently
  • Schedule appointments and coordinate patient flow to minimize wait times
  • Verify insurance information and collect co-pays accurately
  • Answer phone calls and respond to patient inquiries with compassion
  • Maintain accurate patient records while ensuring confidentiality and HIPAA compliance
  • Collaborate with clinical staff to deliver a seamless patient experience

Qualifications

  • High school diploma or equivalent preferred
  • Customer service experience in a healthcare setting is a plus
  • Ability to multitask and thrive in a fast-paced environment
  • Strong communication and interpersonal skills
  • Proficiency with electronic health records (EHR) systems
  • Knowledge of medical terminology and insurance processes preferred
  • Must be reliable, compassionate, and detail-oriented

Knowledge & Skills

  • Excellent customer service and patient-facing skills
  • Strong organizational and time management abilities
  • Computer proficiency including Microsoft Office and EHR systems
  • Understanding of medical billing and insurance verification
  • Ability to maintain patient confidentiality and HIPAA compliance
  • Effective problem-solving and conflict resolution skills

Benefits

  • Flexible per diem scheduling to fit your life and priorities
  • Join a compassionate, supportive team at Shriners Children's Boston
  • Gain valuable experience in a world-renowned pediatric healthcare environment
  • Enjoy a role where every interaction truly makes a difference
  • Access professional development and cross-training opportunities
  • Be part of the UHC network with opportunities to grow your healthcare career

Apply Now

Ready to start your next adventure as a Patient Services Representative (PSR)? Let's get you moving forward!

Send your resume to [email protected] or call us at 408-441-9200 today.

Hashtags

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