IT
Epic Tapestry Functional Analyst - Mexico Nearshore
Mexico City - Remote
- Job Code: UHC-00096083
- Epic Tapestry Functional Analyst - Mexico Nearshore – UHC Staffing Epic Tapestry Functional Analyst - Mexico Nearshore
Healthcare IT Nearshore Staffing
Build Mexico-based healthcare IT, EHR, QA, payer operations, project coordination, and support teams that work during overlapping U.S. business hours while protecting quality, communication, and accountability.
United Workforce Solutions
Healthcare IT Nearshore & Offshore Workforce Solutions
Build healthcare IT, EHR, payer operations, QA/UAT, revenue cycle, data, project coordination and service delivery teams across Mexico, Costa Rica, Canada, India and the Philippines with a healthcare staffing partner that understands U.S. delivery expectations.
✓ Healthcare-first screening
✓ Nearshore + offshore coverage
✓ EOR-supported options
✓ IT recruitment depth
22+years serving healthcare organizations
50+specialized recruiters and talent support
200+active billing contractors
5target delivery markets for nearshore/offshore support
Active Healthcare IT roles
Featured Healthcare IT Roles
Explore healthcare IT, EHR, QA, security, informatics and systems roles currently available through UHC Staffing.
IT
Epic Tapestry Application Coordinator - Canada Remote
Toronto - Remote
- Job Code: UHC-00096082
- Epic Tapestry Application Coordinator - Canada Remote – UHC Staffing Epic Tapestry Application Coordinator - Canada Remote
IT
Epic Tapestry Application Coordinator
Remote / location flexible - Remote
- Job Code: UHC-00096007
- Epic Tapestry Application Coordinator – UHC Staffing Epic Tapestry Application Coordinator
Workforce strategy
Clear coverage, practical roles and faster next steps
United Workforce Solutions helps healthcare teams understand where nearshore and offshore support fits, which roles to start with and how to move toward a structured strategy call.
1
Clear positioningNearshore + offshore healthcare IT support in one message.
2
Decision clarityRegions, roles, models, process and next steps in one flow.
3
Healthcare expertiseEpic, Cerner, EHR, payer, QA and revenue cycle support.
4
Action focusedClear paths for clients ready to discuss staffing needs.
Delivery geography
Nearshore when collaboration matters. Offshore when scale matters.
United Workforce Solutions helps clients choose the right geography based on time-zone needs, communication intensity, compliance requirements, cost goals and role complexity.
Nearshore
Mexico, Costa Rica & Canada
Best fit for real-time healthcare IT collaboration, client-facing meetings, daily standups, UAT, service delivery, project coordination and roles requiring U.S. time-zone overlap.
🇲🇽 Mexico🇨🇷 Costa
Rica🇨🇦 Canada
Offshore
India & Philippines
Best fit for extended support coverage, recruiting scale, back-office workflows, documentation, data support, service desk, operations and structured delivery teams with strong governance.
🇮🇳 India🇵🇭
Philippines
Real-time collaboration for urgent healthcare IT support
Flexible workforce models for pilot teams and scale
Balanced delivery strategy across cost, quality and time zone
Service lines
Healthcare IT, EHR and operations talent that fits your workflow
We help healthcare organizations, health plans, technology companies, consulting firms and service providers build practical support teams around the work that needs to get done.
⚕
EHR & application support
Support for healthcare systems and application workflows where healthcare knowledge matters.
- Epic support
- Oracle Health / Cerner support
- Application support analysts
- Production support coordination
✓
QA, UAT & testing
Testing teams that understand healthcare workflows, documentation and defect visibility.
- QA/UAT testers
- Regression testing
- Claims and benefits testing
- Defect tracking and test evidence
↔
Payer & revenue cycle support
Analysts and coordinators for payer, claims, billing, denials and revenue workflows.
- Claims support
- Benefits and enrollment
- Revenue cycle analysts
- EDI/data validation
PM
PMO & project coordination
Structured support for busy project managers and multi-workstream delivery teams.
- Project coordinators
- Status reporting
- Meeting notes and action tracking
- Go-live readiness
IT
IT recruitment & support desk
Recruiting and delivery for IT roles beyond healthcare-specific systems.
- Service desk
- Ticket triage
- Customer support
- IT operations coordination
BPO
Operations and back office
Nearshore and offshore support for administrative, finance, operations and documentation workflows.
- Data entry and validation
- Reporting support
- Finance/admin support
- Documentation specialists
High-demand roles
Best first roles to place nearshore or offshore
For healthcare IT programs, we recommend starting with roles that create fast operational value while allowing quality, communication and workflow fit to be validated before scaling.
BA
Epic / EHR Business Analyst
Requirements, workflow documentation, stakeholder coordination and system support alignment.
QA
Healthcare QA / UAT Tester
Test cases, regression testing, UAT support, defect tracking and evidence collection.
PC
Project / PMO Coordinator
Meeting notes, action items, project trackers, reporting and go-live readiness support.
SD
Service Delivery Coordinator
Ticket triage, SLA tracking, escalation support and production support communication.
RC
Claims / Revenue Cycle Analyst
Claims workflows, billing, denials, reimbursement, payer operations and revenue support.
EDI
Data / EDI Analyst
SQL validation, EDI/X12 transactions, reporting, interface support and healthcare data review.
Engagement models
Flexible models for pilot, scale and long-term delivery
Clients can start with one priority role, a pilot pod, or a broader nearshore/offshore workforce plan.
Pilot team
Start with one to five resources to validate candidate quality, communication, workflow fit and management rhythm.
- Best for new nearshore initiatives
- Fast feedback loop
- Lower-risk starting point
EOR-supported hiring
Use a qualified local partner to support employment administration, payroll, benefits and local HR where appropriate.
- Useful when no local entity exists
- Supports Mexico or other markets
- Commercial terms finalized by SOW
Direct hire / contract-to-hire
Recruit and place talent directly or begin contract-to-hire when the client wants a future employee conversion path.
- Best for long-term roles
- Supports client control
- Can include conversion terms
Managed support pod
Build a structured pod for QA/UAT, payer operations, service delivery, EHR support or PMO coordination.
- Team-based support
- Governance cadence
- Clear role ownership
IT recruitment engine
Dedicated sourcing and screening for IT, healthcare IT, customer support, data, service desk and operations talent.
- U.S., Canada, nearshore and offshore talent
- Candidate scorecards
- Specialized pipelines
Build-operate-transfer
Build and operate a team first, then support structured transition when the client is ready for internal employment.
- Best for larger scale
- Pre-agreed transition process
- Governance and continuity planning
Delivery governance
A structured lifecycle that keeps quality visible
Nearshore and offshore teams work best when roles, communication, training, reporting and escalation paths are clearly designed before launch.
Discover
Understand goals, workflows, systems, timeline and security needs.
Design
Define roles, must-have skills, delivery expectations and success metrics.
Source
Target talent across nearshore and offshore markets based on role fit.
Screen
Evaluate healthcare fit, technical skills, communication and tools.
Interview
Present structured candidate summaries and support fast decisions.
Onboard
Coordinate hiring, documentation, access, compliance and start readiness.
Ramp
Support first deliverables, training, shadowing and 30/60/90-day
check-ins.
Optimize
Track feedback, performance, capacity needs and scale-up planning.
Balanced guidance
What works and what to plan for
This section builds trust by showing buyers that UHCS understands both the opportunity and the risks.
✓ Positives
- Time-zone alignment for nearshore collaboration
- Cost-conscious workforce expansion
- Bilingual professional talent for client-facing work
- Flexible support for pilot teams and scale
- Offshore capacity for extended support and back-office workflows
! Plan for
- Role clarity and workflow documentation before sourcing
- PHI, device, access and data security expectations
- English communication screening for client-facing roles
- EOR, contractor and employment compliance review
- Active onboarding and performance governance after start
Platforms and tools
Healthcare systems, payer platforms and tools we can recruit around
EpicOracle Health /
CernerMEDITECHathenahealtheClinicalWorksNextGenAllscripts
/
AlteraPointClickCareFacetsQNXTHealthRulesSalesforce
Health CloudServiceNowJiraAzure
DevOpsConfluenceSQLPower BITableauEDI /
X12
Resource topics
Helpful planning topics for nearshore and offshore healthcare teams
These topics help clients compare delivery locations, prioritize early roles and understand how healthcare IT support teams can scale with the right governance.
Healthcare IT Nearshoring: What to Move First
Explain why QA/UAT, PMO, service delivery and claims support are practical first roles.
Explore blog topics →Mexico vs Costa Rica vs Canada for Healthcare IT Support
Compare time zone, communication, talent fit and use cases for nearshore markets.
Explore blog topics →Epic Support Staffing: Certified vs Epic-Adjacent Talent
Educate clients on when certification matters and when healthcare domain experience is enough.
Explore blog topics →Nearshore vs Offshore Healthcare Support Teams
Show how India and Philippines offshore support can complement nearshore delivery.
Explore blog topics →FAQ
Questions clients ask before starting
What countries are included in United Nearshore Solutions?
Our nearshore markets include Mexico, Costa Rica and Canada. Offshore support markets
include India and the Philippines. The right mix depends on time-zone needs, skill requirements,
communication intensity and cost goals.
Can these teams support Epic and Oracle Health/Cerner?
Yes. We can recruit around Epic, Oracle Health/Cerner, EHR support, payer systems,
claims, revenue cycle, QA/UAT, project coordination, service delivery and data/EDI workflows. Deeper build
roles may require certification; many support roles can succeed with strong healthcare domain experience
and platform exposure.
What is the best first step?
Start with a priority-role assessment and a small pilot team. This lets the client
validate candidate quality, communication, workflow fit, documentation discipline and delivery rhythm
before scaling.
Do you support EOR-style hiring?
United Workforce Solutions can coordinate EOR-supported hiring through qualified local
partners where appropriate. Final employment, compliance, tax and local-labor details should be handled
through the applicable SOW and reviewed by counsel.
Is this only for healthcare?
Healthcare is our core strength, but the delivery model can also support IT recruitment,
customer support, operations, finance, administrative support, service desk, data and documentation roles.
Build the right support team.
Tell us what you are trying to solve. We will recommend the right mix of U.S., nearshore and offshore support.
✓ Healthcare IT and EHR staffing
✓ Mexico, Costa Rica and Canada nearshore
✓ India and Philippines offshore support
✓ EOR-supported and direct hire options
Ready to build your support team?
Share your roles, systems, timeline and preferred delivery model. United Workforce Solutions can help map the right nearshore, offshore or blended staffing approach.