Administrative – Enrollment Specialist

Administrative – Enrollment Specialist

Job Position: Administrative – Enrollment Specialist 

Location: Lake Forest, CA

Duration: Direct Hire

Shift: Full-time Days

Position Summary:

  • Work independently and as effective member of the team.
  • Multi-task in projects and their respective activities, timelines and issues.
  • Able to adjust outreach and enrollment strategies as necessary based on data analysis.
  • Establish and maintain effective interpersonal relationships with all levels of staff, other departments, agencies, providers and the general public.
  • Complies with all department, organization and government policies & procedures.
  • Attends meetings and trainings as required.
  • Adheres to and models SYHC’s core values and behaviors of Excellence, Empowerment, Integrity and Respect.
  • Adheres to PACE attendance and punctuality policies and practices.
  • Performs other related duties as assigned or requested.
Job Requirements:
  • Education required: High school diploma or GED equivalent. .
  • Education Preferred: Bachelor’s Degree in a health or human service field.
  • Experience Preferred: A minimum of one year working in community health, senior health, marketing, or enrollment for a public health, social service organization or health plan. One year of MediCal, Medicare, managed health care eligibility or senior related sales. Working with the frail or elderly population is a plus.
  • Certifications/Licenses: CA driver’s license with appropriate automobile insurance required.
  • Must take and pass the State of California DHCS PACE and Medi-Cal Marketing Certification exam within 60 days of hire.
  • Verbal and Written Skills to Perform the Job: Must be able to communicate effectively and comfortably in public forums. Prepare concise and clear reports on marketing and outreach.
  • Bilingual (English/Spanish) is preferred.
  • Technical Knowledge and Skills to Perform the Job: Good knowledge of Microsoft Word applications including Excel, Access and Power Point. Computer data entry, analysis and reporting experience is required. 
  • Knowledge of electronic health data systems including NextGen is preferred.
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Job Code

UHC - 56861

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